Any unused item, except for food items, books, and personal care items may be returned within 30 days if you are not fully satisfied. For returns, please call the store at 207-773-9333 Tuesday through Saturday between 10:00-6:00 Eastern Time. We will send you a bill of lading and ask you to repackage the item carefully (in its original packaging, if possible), attach the bill of lading, and call FedEx for pickup. Upon return of an item we will refund the purchase price of the item. If you paid with a credit or debit card we will refund the account. If you paid by check or money order we will issue a refund check. If you prefer to exchange the product for another or receive a refund in the form of store credit, we will gladly make those arrangements.